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Below are real comments from actual patients who have
given us the opportunity to help with their healing:

“M.T. was my physical therapist and he was great. He encouraged me all the way. He set goals that I could not only achieve but go beyond. I know he’s the reason I did so well so quickly.”
L.S.
“Michigan Community VNA has provided care for me three times and I was very pleased with each one of the nurses. Thank you!”
W.S.
“I’ve been with your agency for some years now and will always choose you for my home care. Thank you very much for all the love and care I received.”
A.T.
“My nurse showed me great concern. She is a beautiful person.”
R.W.
“I was very pleased with the care I received and, to be honest, I was sorry when it was finished.”
R.B.
“I was not familiar with VNA when it was offered to me. I accepted it and am so glad I did. I am very grateful.”
M.S.
“I would like to thank my home care nurse for her kindness and the loving care she gave to me and my family at my time of need. She has a very beautiful bedside manner and knows her job. “
H.H.
“The nurses and the physical therapists who cared for me were knowledgeable, compassionate, thoughtful and helpful. The care they provided was outstanding. They were all exceptional.”
M.N.
“Nurse M.N. has been excellent. She communicates well, is knowledgeable and showed great care for my husband as well as me. “
S.M.
“M.N., the nurse who came to my house, is just wonderful. She is so kind and so helpful”
D.P.
“My nurse is one of the most caring and kind people I have met in the medical field. She is always well prepared and informed. She has given me a lot of helpful advice. Although she is very professional, she balances it with a great sense of humor. Even though she is my nurse, my husband and children love her. You are fortunate to have her. “
B.F.
“Nurse K.C. and therapist S.M. gave me wonderful care. I feel very blessed that they cared so much.”
N.L.


PATIENT SATISFACTION SURVEYS

In addition to patient testimonials, we ask our patients to complete a satisfaction survey. We believe they’re the best source of information about the quality of care we provide. These surveys are sent directly to Medicare. We’re proud to meet or exceed both state and national averages in most cases. And we continuously work to improve the patients’ overall experience with Michigan Community VNA. For detailed information and actual survey results, click here to visit www.medicare.gov/homehealthcompare.

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